Mar 2, 2021
Why are bosses toxic in the first place? What makes them bad? And how can we change it? In this episode Mark proposes an unconventional but effective perspective. He also looks at the connection between their behaviour and bureaucracy at work.
0:00 - Intro
1:27 - Story #1: What we learned about bureaucracy from 7,000 HBR
readers
2:55 - Diseconomies of scale: What they are and how they come
about?
4:33 - Why is bureaucracy so prevalent and why is it
increasing?
7:45 - How can bureaucracy be overcome?
9:55 - Story #2: Article claiming how toxic behaviour of bosses
should be addressed
11:43 - False assumption of the article and what can be done
instead to handle a bad boss
14:33 - Hypocrisy of the underlying claim that the mainstream
opinion follows
15:52 - Episode wrap up
Article by Gary Hamel and Michele Zanini from story #1: https://hbr.org/2017/08/what-we-learned-about-bureaucracy-from-7000-hbr-readers?registration=success
Article by Shawn McClean, Stephen H. Courtright, Troy A. Smith, and Junhyok Yim from story #2: https://hbr.org/2021/01/stop-making-excuses-for-toxic-bosses